Head office 01332 203 333  ·  info@ice-cream.org
Ice Cream Alliance
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Training and technical support

Training run by people who know ice cream.

Food safety, allergens, compliance and production. Our courses are written for ice cream businesses rather than general catering, so nothing you sit through is wasted time. Members pay less on every course.

Course catalogue

Book a place, online or in person.

Level 2 · Certificated

Food safety in manufacturing

The core certificate for anyone handling or producing ice cream, covering hazards, hygiene, temperature control and personal standards.

One day online or DerbyEnquire with head office
Level 3 · Certificated

HACCP for ice cream producers

Build and document a HACCP plan that fits an ice cream operation, with worked examples for batch freezing, mixing and storage.

Two days DerbyEnquire with head office
Technical

Allergen management and labelling

What must be declared, how to handle allergens at the counter, and how to write product information that stands up to challenge.

Half day onlineEnquire with head office
Practical

Ice cream making, the fundamentals

Balancing a mix, understanding overrun, stabilisers and fat content, and troubleshooting texture problems in your own product.

Two days Practical venueEnquire with head office
Practical

Gelato skills workshop

Italian style production methods, display and service, run with experienced gelato makers from within the membership.

One day Practical venueEnquire with head office
Mobilers

Mobile trading compliance

Street trading consents, vehicle hygiene, water systems, chimes and the checks a local authority officer will actually make.

Half day onlineEnquire with head office

Dates are released twice a year. Call head office on 01332 203 333 to book or to arrange training on your own premises.

Included with membership

Insightful webinars.

Six sessions a year on the subjects members actually ask about, from compliance to selling through a difficult season. Webinar list coming soon.

Included with membership

The food safety management handbook.

Every member receives the full food safety management handbook. It is a complete documented system you adapt to your own premises, covering hazard analysis, cleaning schedules, temperature records, supplier approval, allergen control and staff training.

It is written for ice cream businesses, so the examples are batch freezers and display cabinets rather than restaurant kitchens. Members tell us it is the single most useful thing they get for the fee.

Members only

Handbook, full edition

Editable documents, record sheets and a printable inspection pack.

Members only

Allergen matrix template

A ready made grid for your full product range, updated as recipes change.

Members only

Technical bulletins

Plain language summaries every time guidance or legislation changes.

Legal and technical advice

One call, and someone who has seen it before.

On demand

Technical consultation

Composition, ingredients, shelf life, process and product development questions answered by our technical and legislative consultant.

Included with membership
On demand

Legal helpline

Employment, contracts, trading standards and premises questions, with initial advice at no extra cost to members.

Included with membership
On request

Label and pack review

Send us your artwork before it goes to print and we will check declarations, naming and mandatory information.

Included with membership
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Training page slot

Reach operators investing in their teams

1080 x 1080 · £1,730

Train your team, protect your business.

Members pay less on every course and get the handbook and advice included in the fee.