skip to Main Content

How to Make the Most of Your Trade Show Exhibition

Written by: Kashif Khan (Project Manager – Ice Cream Alliance)

Read Time: 4 Minutes


Trade shows remain one of the most effective ways to build brand visibility, meet face-to-face with customers, and generate quality leads. But like any business investment, success depends on preparation, strategy, and knowing what to expect.

At the Ice Cream and Artisan Food Show, we’ve seen firsthand how exhibitors can thrive — and how some stumble when expectations and planning don’t align. So, what should you be looking out for when planning your next exhibition?

Here are a few key things to keep in mind to ensure you make the most of your trade show experience.

1. Go In with Clear Goals

Trade shows work best when you have a purpose. Whether it’s launching a product, connecting with distributors, building your mailing list, or simply getting your brand in front of the right people — set clear, measurable objectives.

This not only helps justify your investment but keeps your team focused and energised throughout the event.

2. Choose the Right Show for Your Market

Not all events will deliver the same results. A well-targeted trade show should bring you face-to-face with the right audience — people who are genuinely interested in your product or service.

For example, the Ice Cream and Artisan Food Show is designed specifically for businesses in the frozen dessert and artisan food industries. Our visitors are trade professionals — not just passersby looking for freebies. That focus matters.

3. Yes, Trade Shows Are an Investment — But They Can Deliver Big Returns

It’s true: exhibitions involve costs. But with the right strategy, the return can be significant. In fact, at our most recent show, the average exhibitor saw £28,000 in order value at the event, and over 80% reported additional orders in the weeks that followed.

The key is to treat your stand like a storefront — one that’s open for just a few days, but in front of thousands of high-quality prospects. Make it count.

4. Leads Don’t Just Happen — Promote Your Presence

Marketing doesn’t stop when the stand is booked. Let your customers and followers know you’ll be at the show, and why they should visit you. Offer incentives, demos, or sneak peeks.

Some exhibitors fall into the trap of relying solely on footfall. The most successful ones drive traffic through pre-show marketing, social media, and personal invitations.

5. Focus on Quality Conversations, Not Just Quantity

A busy stand is great — but what really matters is connecting with people who are genuinely interested in what you offer.

Train your team to ask the right questions, take notes, and qualify leads. A meaningful five-minute chat with a decision-maker is far more valuable than handing out fifty brochures to casual browsers.

6. Plan for the Time Commitment — But Know It’s Worth It

Yes, trade shows take time. There’s planning, setup, and follow-up. But it’s also one of the only marketing channels where you get instant feedback, real conversations, and relationship-building all in one place.

Set realistic expectations with your team, and ensure you’re resourced to follow up effectively after the show — that’s where the real ROI often happens.

7. Evaluate and Learn — Every Time

Every show is a chance to improve. Track your leads, measure your outcomes, and take note of what worked (and what didn’t). Use those insights to fine-tune your approach for the next one.

Final Thought: Success Is All About Preparation

Exhibiting at a trade show can deliver excellent results — increased sales, new partnerships, and greater brand recognition. But it’s not something to approach casually. With the right preparation, a clear plan, and a positive mindset, your business can reap the full benefits of live events.

Thinking of exhibiting at the next Ice Cream and Artisan Food Show? We’re here to help you every step of the way — from planning to post-show follow-up.

Let’s make it your most successful event yet.


Sign up for our monthly e-newsletter to get the latest industry news.

7 Reasons Why Exhibiting at Trade Shows Can Help Grow Your Business

Written by: Kashif Khan (Project Manager – Ice Cream Alliance)

Read Time: 4 Minutes


In today’s competitive landscape, standing out from the crowd can be a real challenge. One proven method to enhance your brand visibility, connect with potential clients, and ultimately grow your business is by exhibiting at trade shows. Whether you’re a start-up or an established enterprise, trade shows offer unique, high-impact marketing opportunities that other channels simply can’t replicate.

In this blog, we’ll explore how participating in trade shows can drive business growth and why it should be part of your marketing strategy.

1. Boost Brand Visibility

Trade shows are bustling with industry professionals, media, and decision-makers. By setting up a well-designed exhibition stand, you place your brand directly in front of your target audience. It’s an excellent platform to showcase your products or services, increase brand recognition, and make lasting first impressions. For instance, trade shows such as the Ice Cream and Artisan Food Show attract significant media attention and draw in over 6,500 high-quality trade visitors.

2. Generate High-Quality Leads

Unlike online marketing where leads can be passive or unqualified, trade show attendees are often actively searching for solutions. These face-to-face interactions allow you to engage with pre-qualified prospects, understand their needs, and demonstrate how your offerings meet their requirements.

By collecting business cards or using digital lead capture tools, you can walk away with a list of potential customers who are already interested in your product or service.

3. Showcase New Products and Innovations

Trade shows are the perfect venue for launching new products or unveiling services. Attendees are more likely to try something new when they can see it in action. Hosting live demonstrations, interactive displays, or product samplings increases engagement and builds trust.

Use this opportunity to gather feedback in real time, refine your offering, and create a buzz around your innovations.

4. Strengthen Industry Connections

Networking is a cornerstone of business growth. Trade shows bring together a wide array of professionals including suppliers, partners, competitors, and industry leaders. By exhibiting, you position your company at the heart of your sector.

These events often lead to:

  • Collaborative partnerships
  • Media coverage
  • Valuable mentorships and insights

Many trade shows feature dedicated networking areas where you can engage in more personal one-on-one conversations with customers. For example, the 2025 Ice Cream and Artisan Food Show included a gin and fizz bar, creating a relaxed atmosphere that encouraged deeper, longer interactions and facilitated networking.

5. Gain Market Insights

Trade shows offer a front-row seat to what’s happening in your industry. Observing competitors, engaging with attendees, and participating in seminars or keynote sessions can provide critical market intelligence

Understanding the latest trends, consumer behaviour, and emerging technologies helps you stay ahead of the curve and allow you to be one step ahead of your competitor’s.

6. Enhance Brand Credibility

Exhibiting at respected trade shows lends legitimacy and professionalism to your brand. It shows that you’re active in your industry, confident in your offerings, and invested in building strong customer relationships.

This credibility can be especially impactful when seeking investment or entering new markets.

For example, the Ice Cream and Artisan Food Show is organised by the UK’s ice cream trade body, the Ice Cream Alliance, which represents the £1.4 billion ice cream industry. Exhibiting at this event positions your business as a key player in the sector and showcases it at the forefront of the industry.

7. Achieve Long-Term ROI

Although trade shows require upfront investment, the long-term return on investment (ROI) can be significant. From lead generation and direct sales to brand building and partnerships, the benefits continue well beyond the event itself.

Pro tip: To maximise ROI, follow up with leads promptly, nurture relationships, and measure results to inform future trade show participation.

For example, exhibitors at the Ice Cream and Artisan Food Show reported an average order value of £28,000 during the event, with over 80% of visitors placing additional orders after the show as a direct result of attending.

Final Thoughts

Incorporating trade shows into your marketing strategy can be a game-changer. They offer a rare opportunity to combine brand exposure, direct sales, and networking in one powerful platform. By planning strategically, designing an engaging exhibition stand, and following up effectively, trade shows can help accelerate your business growth.


Sign up for our monthly e-newsletter to get the latest industry news.

Harrogate Man

HARROGATE MAN WINS ICE CREAM VAN 2023

Harrogate man, John Taylor from ice cream van business C and M Ices in Harrogate has won one of the most prestigious awards in the ice cream sector – Ice Cream Van 2023.  The award was announced at the National Ice Cream Championships Gala Dinner, the ICA Award Night 2023 at the Crowne Plaza hotel in Harrogate last night.  The competition is run by the Ice Cream Alliance (ICA), the sector’s UK trade association.

Ice Cream Van 2023 (known as Mobiler of the Year in the trade) is sponsored by Ice Cream Direct in Doncaster.

“We are proud to sponsor the 2023 Mobiler of the Year competition, providing us with the opportunity to support and celebrate the Great British tradition of mobiling and the dedicated people within the industry”.

“Winning this award is the biggest honour of my life,” exclaimed John, Harrogate man.  “I am not often lost for words but the moment it was announced I was literally speechless.  As an ice cream van operator, you can’t get a much more prestigious award, and it proves to everyone we put our all into our business.”

C and M Ices was established in 1889 and remains a family business.  John is the 4th generation and has been working in ice cream vans since he left school (over 25 years ago).  John can be found in one of his vans pitched outside the Victoria Shopping Centre in Harrogate most days (April to September), weather permitting.  John and his team also cater for events and weddings.

“Congratulations to John,” added Zelica. “There was very stiff competition among the three finalists – so to win is a very big achievement.”

For more information on C and M Ices visit: www.harrogateicecream.co.uk

TO READ MORE NEWS ARTICLES, CLICK HERE

Make sure to follow us on our socials to keep updated with the latest events in the ICA.

ICE CREAM AWARD

ICE CREAM AWARD: HEXHAM WOMAN SCOOPS ICE CREAM INDUSTRY’S RISING STAR AWARD

Zoe Philipson, 30, of Tyne Valley Ices in Hexham, has scooped the national ‘Guido Morelli Rising Star’ award from the Ice Cream Alliance, the trade body for the UK’s £1.4 bn per year ice cream industry.

“This is utterly mind-blowing,” exclaimed Zoe.  “To be nominated by unknown individuals from within the industry for something I consider ‘the norm’ is unreal. It definitely has not sunk in yet but having people I look up to congratulate me will be something I will always remember.”

Tyne Valley Ices was established in 1974 and Zoe has been involved full-time since finishing her A levels about 12 years ago.  She spent her childhood summers watching her parents grow the business and relished helping out at events. “It was truly idyllic, a child’s dream,” added Zoe.

Tyne Valley Ices is a rural business based in Northumberland which ticks a lot of boxes when it comes to the ice cream industry. It is a manufacturer, wholesaler and ice cream van operator.  “We love seeing our products being enjoyed while out and about and sharing experiences with other local businesses. We manufacture our very own ice cream by retaining many original techniques and principles created at the start in 1974 along with a vast modern range of topping sauces which we ship out nationally and internationally.”

For more information on Tyne Valley Ices visit: www.facebook.com/tynevalleyices/ and @tynevalleyices  

The Guido Morelli Rising Star award is announced annually by the Ice Cream Alliance (ICA), the UK’s ice cream industry trade association. The Rising Star award was created in 2014 in memory of ICA’s Past President, Guido Morelli, a member of the family that runs the world-famous Irish ice cream company.  It recognises young talent, or someone new to the industry, who is going to make their mark.

“Zoe Philipson is a very worthy winner of one of the most prestigious awards in the ice cream industry,” commented Zelica Carr, ICA CEO.  “She has had some stunning successes already and we wait to see her career and business grow, develop and thrive into the future.”

TO READ MORE NEWS ARTICLES, CLICK HERE

A picture of celebrity chef Gennaro Contaldo

Introducing Celebrity Chef Gennaro Contaldo

Book Signing

Gennaro will have a book signing at our next Ice Cream and Artisan Food Show 2023 on Wednesday 8th February 2023. More details to follow soon.

You must register for tickets to attend the show, click here to register for tickets.

We’re pleased to be welcoming back celebrity chef Gennaro Contaldo to the Ice Cream and Artisan Food show in 2023, as well as being our very special guest at the ICA Awards Night Dinner! We, like many of you, have grown fond of Gennaro and are excited to see him again in Harrogate in February.

Celebrity chef, Gennaro Contaldo is widely known as the Italian legend, and is one of the UK’s best-loved chefs, as well as being the author of a dozen best-selling Italian recipe books. Born in Minori on the Amalfi Coast, Gennaro’s quintessentially Italian spirit and positive nature has made him a TV favourite. He regularly appears on Saturday Kitchen as well as his own TV show, the highly successful Two Greedy Italians, BBC2.
“The man cooks like an angel — and no ordinary angel’.”

Matthew Norman, Sunday Telegraph Gennaro has worked in some of London’s most popular restaurants, such as the late Antonio Carluccio’s ‘Neal Street Restaurant’. In 1999 he opened his own restaurant ‘Passione’ in Charlotte Street, London, which was awarded Best Italian restaurant in 2005. His first cookbook, ‘Passione’, published by Headline in 2003, won Best Italian Cook Book 2003 at the World Gourmand Cookbook
Awards and was shortlisted for the André Simon Award. He has since written many other books on Italian cooking. Gennaro’s Italian Bakery was published by Pavilion in 2016 and we’re delighted to announce that
a new edition of Gennaro’s first recipe book, ‘Passione’ is available now on Amazon.

Celebrity chef, Gennaro starred in ‘Jamie Cooks Italy‘, a culinary tour that explores favourite foods from some of the world’s favourite destinations, and In November 2021, he and Jamie were awarded the prestigious Stella della solidarietà italiana – Order of the Star of Italy – at the Italian Embassy. The honour recognises “outstanding contribution” to the preservation and promotion of Italian culture abroad.

Celebrity chef, Gennaro is a brand ambassador for Parmigiano Reggiano and Birra Moretti and works with Italian holiday company Citalia, helping promote the best of Italian food and travel to his beloved Italy. His latest book, ‘Gennaro’s Limoni’ published by Pavilion, is a foodie’s must, celebrating and sharing Gennaro’s love of lemons, Italy’s favourite fruit, and recipes that they star in.

When he’s not writing and teaching masterclasses at Jamie’s cooking school, he spends time relaxing and cooking with his family at their cottage in Norfolk (available for holiday rentals to foodies and their friends) and scouring Italy for new delights to share with his readers.

Book Signing

Gennaro will have a book signing at our next Ice Cream and Artisan Food Show 2023 on Wednesday 8th February 2023. More details to follow soon.

You must register for tickets to attend the show, click here to register for tickets.

Hexham Ice Cream Van has been Voted the Best in the UK

Zoe Philipson of Tyne Valley Ices in Hexham has won the biggest prize in the ice cream sector – Ice Cream Mobiler of the Year! 

Zoe was voted best Ice Cream Van at the Ice Cream and Artisan Food Show 2022, run by the Ice Cream Alliance, the UK’s ice cream industry trade association.  Zoe was up against two other finalists and won after being interviewed by a panel of industry experts.  Zoe won the award for her exceptional customer service and dedication to the industry and to her local community: 

“Winning Ice Cream Van of the Year means the world to me,” explains an excited Zoe.  “After many years of hard work, dedication and sacrifice its fantastic to be crowned the best in the country.  It was a fantastic experience from start to finish and I can’t wait to see what the future brings.”

Tyne Valley Ices was founded in 1974 by Zoe’s parents and has a fleet of ice cream vans as well as manufacturing and wholesaling ice cream and sauces made in a factory just outside Hexham.

“My childhood summers were spent with both my parents in an ice cream van, eagerly awaiting customers. It was truly idyllic – a child’s dream.”

Zoe joined the business full-time after finishing her A levels, a little over 10 years ago. When she took over the business it had one van.  It now runs five vans, two trikes and a barrow.  In addition to their weekly rounds, Tyne Valley Ices regularly attends corporate, charity, school, village and wedding events throughout Northumberland.  It also maintains regular slots at caravan parks, playgrounds and care homes. 

For more information on Tyne Valley Ices visit: @tynevalleyices

Ice Cream Van of the Year, known as the Mobiler of the Year in the trade, is awarded every year and has been running for over 70 years.  Entrants are judged on their customer service, product quality, local community support, food hygiene excellence and a host of other attributes.  All entrants are whittled down to three finalists who are interviewed by ice cream industry experts at the Ice Cream and Artisan Food Show 2022 in Harrogate.

“A big congratulations to Zoe and everyone at Tyne Valley Ices who have been recognised for being the best in the business,” commented Zelica Carr, ICA CEO.  “Ice cream vans, indeed, the whole ice cream sector, have had a challenging time over the last two years.  Zoe shows that the sector has overcome these challenges and has bounced back better than ever for 2022 and the future.”

GET IN TOUCH

01332 203 333

Email ICA

newsletter sign up

newsletter sign up

Back To Top