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Looking for an Exciting New Opportunity? – Gelato/Ice Cream Technical Manager – Antonelli

This fabulous position has recently become open, an exciting opportunity for an ambitious individual within the ice cream industry. The role takes you around the UK and Ireland working with customers, as well as at the pre-eminent Antonelli Gelato Academy at the company’s head office in Manchester.

To be considered for this exciting opportunity, you will live or be prepared to move to a commutable distance from Irlam, Manchester, benefit from experience with the commercial, technical and practical elements of ice cream production. A passion for ice cream and an ability to absorb information effectively is key. It is not likely that many have the required knowledge and experience for this role as it is very specific to Antonelli, a leader within the ice cream supply sector. The company will provide a wealth of training, experience and knowledge, and all the resources needed to support the successful applicant, who has the opportunity to become one of the most renowned technicians in the industry.

The successful candidate would be part of a national team dedicated to supporting ice cream makers across the country. There is a requirement for some flexibility in working hours as well as the ability to work well with colleagues. If you are wanting to challenge yourself with a demanding, exciting and rewarding role in a family run business of four generations, then submit your CV to: info@antonelli.co.uk Subject: “Gelato Technical Manger Interest”.

The job is head office based requiring you to travel across the UK a few days in some weeks, with the need often to stay away overnight.

How to Make the Most of Your Trade Show Exhibition

Written by: Kashif Khan (Project Manager – Ice Cream Alliance)

Read Time: 4 Minutes


Trade shows remain one of the most effective ways to build brand visibility, meet face-to-face with customers, and generate quality leads. But like any business investment, success depends on preparation, strategy, and knowing what to expect.

At the Ice Cream and Artisan Food Show, we’ve seen firsthand how exhibitors can thrive — and how some stumble when expectations and planning don’t align. So, what should you be looking out for when planning your next exhibition?

Here are a few key things to keep in mind to ensure you make the most of your trade show experience.

1. Go In with Clear Goals

Trade shows work best when you have a purpose. Whether it’s launching a product, connecting with distributors, building your mailing list, or simply getting your brand in front of the right people — set clear, measurable objectives.

This not only helps justify your investment but keeps your team focused and energised throughout the event.

2. Choose the Right Show for Your Market

Not all events will deliver the same results. A well-targeted trade show should bring you face-to-face with the right audience — people who are genuinely interested in your product or service.

For example, the Ice Cream and Artisan Food Show is designed specifically for businesses in the frozen dessert and artisan food industries. Our visitors are trade professionals — not just passersby looking for freebies. That focus matters.

3. Yes, Trade Shows Are an Investment — But They Can Deliver Big Returns

It’s true: exhibitions involve costs. But with the right strategy, the return can be significant. In fact, at our most recent show, the average exhibitor saw £28,000 in order value at the event, and over 80% reported additional orders in the weeks that followed.

The key is to treat your stand like a storefront — one that’s open for just a few days, but in front of thousands of high-quality prospects. Make it count.

4. Leads Don’t Just Happen — Promote Your Presence

Marketing doesn’t stop when the stand is booked. Let your customers and followers know you’ll be at the show, and why they should visit you. Offer incentives, demos, or sneak peeks.

Some exhibitors fall into the trap of relying solely on footfall. The most successful ones drive traffic through pre-show marketing, social media, and personal invitations.

5. Focus on Quality Conversations, Not Just Quantity

A busy stand is great — but what really matters is connecting with people who are genuinely interested in what you offer.

Train your team to ask the right questions, take notes, and qualify leads. A meaningful five-minute chat with a decision-maker is far more valuable than handing out fifty brochures to casual browsers.

6. Plan for the Time Commitment — But Know It’s Worth It

Yes, trade shows take time. There’s planning, setup, and follow-up. But it’s also one of the only marketing channels where you get instant feedback, real conversations, and relationship-building all in one place.

Set realistic expectations with your team, and ensure you’re resourced to follow up effectively after the show — that’s where the real ROI often happens.

7. Evaluate and Learn — Every Time

Every show is a chance to improve. Track your leads, measure your outcomes, and take note of what worked (and what didn’t). Use those insights to fine-tune your approach for the next one.

Final Thought: Success Is All About Preparation

Exhibiting at a trade show can deliver excellent results — increased sales, new partnerships, and greater brand recognition. But it’s not something to approach casually. With the right preparation, a clear plan, and a positive mindset, your business can reap the full benefits of live events.

Thinking of exhibiting at the next Ice Cream and Artisan Food Show? We’re here to help you every step of the way — from planning to post-show follow-up.

Let’s make it your most successful event yet.


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7 Reasons Why Exhibiting at Trade Shows Can Help Grow Your Business

Written by: Kashif Khan (Project Manager – Ice Cream Alliance)

Read Time: 4 Minutes


In today’s competitive landscape, standing out from the crowd can be a real challenge. One proven method to enhance your brand visibility, connect with potential clients, and ultimately grow your business is by exhibiting at trade shows. Whether you’re a start-up or an established enterprise, trade shows offer unique, high-impact marketing opportunities that other channels simply can’t replicate.

In this blog, we’ll explore how participating in trade shows can drive business growth and why it should be part of your marketing strategy.

1. Boost Brand Visibility

Trade shows are bustling with industry professionals, media, and decision-makers. By setting up a well-designed exhibition stand, you place your brand directly in front of your target audience. It’s an excellent platform to showcase your products or services, increase brand recognition, and make lasting first impressions. For instance, trade shows such as the Ice Cream and Artisan Food Show attract significant media attention and draw in over 6,500 high-quality trade visitors.

2. Generate High-Quality Leads

Unlike online marketing where leads can be passive or unqualified, trade show attendees are often actively searching for solutions. These face-to-face interactions allow you to engage with pre-qualified prospects, understand their needs, and demonstrate how your offerings meet their requirements.

By collecting business cards or using digital lead capture tools, you can walk away with a list of potential customers who are already interested in your product or service.

3. Showcase New Products and Innovations

Trade shows are the perfect venue for launching new products or unveiling services. Attendees are more likely to try something new when they can see it in action. Hosting live demonstrations, interactive displays, or product samplings increases engagement and builds trust.

Use this opportunity to gather feedback in real time, refine your offering, and create a buzz around your innovations.

4. Strengthen Industry Connections

Networking is a cornerstone of business growth. Trade shows bring together a wide array of professionals including suppliers, partners, competitors, and industry leaders. By exhibiting, you position your company at the heart of your sector.

These events often lead to:

  • Collaborative partnerships
  • Media coverage
  • Valuable mentorships and insights

Many trade shows feature dedicated networking areas where you can engage in more personal one-on-one conversations with customers. For example, the 2025 Ice Cream and Artisan Food Show included a gin and fizz bar, creating a relaxed atmosphere that encouraged deeper, longer interactions and facilitated networking.

5. Gain Market Insights

Trade shows offer a front-row seat to what’s happening in your industry. Observing competitors, engaging with attendees, and participating in seminars or keynote sessions can provide critical market intelligence

Understanding the latest trends, consumer behaviour, and emerging technologies helps you stay ahead of the curve and allow you to be one step ahead of your competitor’s.

6. Enhance Brand Credibility

Exhibiting at respected trade shows lends legitimacy and professionalism to your brand. It shows that you’re active in your industry, confident in your offerings, and invested in building strong customer relationships.

This credibility can be especially impactful when seeking investment or entering new markets.

For example, the Ice Cream and Artisan Food Show is organised by the UK’s ice cream trade body, the Ice Cream Alliance, which represents the £1.4 billion ice cream industry. Exhibiting at this event positions your business as a key player in the sector and showcases it at the forefront of the industry.

7. Achieve Long-Term ROI

Although trade shows require upfront investment, the long-term return on investment (ROI) can be significant. From lead generation and direct sales to brand building and partnerships, the benefits continue well beyond the event itself.

Pro tip: To maximise ROI, follow up with leads promptly, nurture relationships, and measure results to inform future trade show participation.

For example, exhibitors at the Ice Cream and Artisan Food Show reported an average order value of £28,000 during the event, with over 80% of visitors placing additional orders after the show as a direct result of attending.

Final Thoughts

Incorporating trade shows into your marketing strategy can be a game-changer. They offer a rare opportunity to combine brand exposure, direct sales, and networking in one powerful platform. By planning strategically, designing an engaging exhibition stand, and following up effectively, trade shows can help accelerate your business growth.


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Michelina Caliendo from Caliendo’s Gelato wins Rising Star Award 2025

What is the Guido Morelli Rising Star Award?

The Guido Morelli Rising Star Award was established by the Morelli family to recognise an emerging talent in the ice cream industry. This prestigious award honours the memory of Past President Guido Morelli from the Northern Ireland Division of the Ice Cream Alliance.

How is the Winner Chosen?

The selection process involves gathering votes and recommendations from all Ice Cream Alliance Divisions. Each division submits nominations for individuals who have made a significant impact on the industry. The board of directors then reviews these recommendations to determine the recipient of the award.

2025 Winner: Michelina Caliendo

Following her success as the UK Parlour of the Year winner in 2023, Michelina Caliendo-Sear of Caliendo’s Gelato has been named the Guido Morelli Rising Star Award winner for 2025.

Although relatively new to the industry, Michelina comes from a family with deep roots in ice cream and confectionery. Through extensive family research, she discovered that her ancestors had been making ice cream and sweets in North London as early as 1890, after emigrating from Naples. Motivated by this legacy, Michelina and her partner Fiona set out to revive the family tradition by producing authentic Italian gelato.

Michelina and Fiona launched their business just before the pandemic. Instead of succumbing to the challenges of lockdown, they persevered, and their venture thrived. Their determination led them to win UK Parlour of the Year in 2023.

Despite her relatively short tenure in the industry, Michelina applies her previous experience as a commercial pilot to her work—bringing precision, checklists, and standard operating procedures into her craft. She has refined her skills through national competitions, regularly competing and winning in various Ice Cream Alliance categories. Additionally, she has ventured beyond the ice cream sector, earning recognition as a Great Taste Producer and securing multiple Quality Food Awards. She has even served as a judge and represented UK manufacturers on a trade mission to the Netherlands.

Michelina’s passion for gelato and ice cream fuels her continuous experimentation with innovative flavour combinations, ensuring that the selection at Caliendo’s Gelato changes daily. She is dedicated to sharing her expertise with industry peers and continues to expand her knowledge by working alongside top chefs.

“I’m not quite sure what to say. If you told me seven years ago when we started this journey that I would be standing here receiving an award with the Morelli name on it, I would never have believed you. This is just incredible.”

“This award also goes to my partner Fiona. Without her, none of this would have happened. She is my rock, the glue that holds everything together.”

“I’ve heard so many stories from my family about their passion for gelato and all they accomplished in North London, but I never got to see it firsthand. This journey would have been even more challenging without the help and support of the Ice Cream Alliance. The generosity and guidance of people in this industry have been invaluable to us from the very beginning.”

Northern Ireland’s Morelli Ice Cream Crowned National Champion!

Northern Ireland’s Morelli Ice Cream Crowned National Champion!

The National Ice Cream Competition is a highly esteemed event where the finest ice cream manufacturers from across the UK compete in a range of categories, all vying for the coveted title of National Champion.

How is the National Champion of the National Ice Cream Competition 2025 chosen? The competition follows a rigorous elimination process. Winners from selected categories first advance to two semi-final rounds: Best of Flavour and Best of Vanilla.

In the Best of Vanilla semi-final, champions from the vanilla categories go head-to-head to determine the finest vanilla ice cream. Likewise, in the Best of Flavour semi-final, the top contenders from various flavour categories compete to crown the ultimate flavoured ice cream.

The grand finale then sees the winners of Best of Vanilla and Best of Flavour compete, with judges selecting the ultimate National Champion.

Morelli’s Ice Cream Triumphs at the 2025 National Ice Cream Competition Northern Ireland’s longest-standing ice cream producer has claimed the top honour at The National Ice Cream Competition 2025.

Morelli’s Ice Cream proudly took home the prestigious Overall Champion title at the Ice Cream Alliance Awards Night.

Additionally, Morelli’s Ice Cream secured first place in the Dairy Vanilla Ice Cream category, triumphed in the Alternative Class with its Cherry Yoghurt flavour, and was awarded Best of the Best for its double cream vanilla ice cream.

Daniela Morelli-Kerr of Morelli’s Ice Cream shared her excitement: “Winning Overall Champion at The National Ice Cream Competition means everything to us, and we’re over-the-moon to have won in multiple other categories.

“Dairy Vanilla Ice Cream is one of the hardest classes to win, and the standard of competition was high, so to have won in that category and received Best of the Best for the same ice cream is incredible.

“The awards ceremony was an emotional evening for us all because of that. It’s always nice to come away with something from competitions, but we never expect to because the standard is so high in the industry.

“It was a special night, and everyone there – including our team – should be proud of themselves.”

Founded in 1911 by Peter Morelli, Morelli’s Ice Cream has grown into a beloved brand with a rich heritage. The company operates five family-run outlets and eleven branded stores across Northern Ireland, while also supplying major retailers such as Tesco, Dunnes Stores, Sainsbury’s, M&S, and numerous independent retailers across the UK and Ireland.

Parlour of the Year 2024 – Otter Valley Ice Cream & Field Kitchen – Winner

The Parlour of the Year Competition 2024, sponsored by RSS Hereford has now concluded for this year. We have been overwhelmed with the quality of exceptional entries this year and only one entrant avails as the winner. We congratulate Otter Valley Ice Cream & Field Kitchen as the winners and commend them as the best ice cream parlour in the UK and Ireland.

The Bond family have been making Gelato Ice Cream on their 4th generational dairy farm since 2009, using milk from their own cows. Based near the busy A30, it was a perfect opportunity for them to create a summer house to sell their delicious treats. Their popularity rapidly increased, entering numerous competitions all over the UK, winning many regional and national awards and have been featured on numerous radio shows and have even presented their award winning ice cream to the now King and Queen!

Supporting the community by running raffle prizes, collection boxes, fundraising and supporting local sports teams, they pride themselves in making everything themselves when it comes to making gelato and never cut corners when making their gelato. This year they celebrate 15 years of making Gelato Ice Cream.

Congratulations to Otter Valley Ice Cream & Field Kitchen for being the winner of the Parlour of The Year 2024!

Guido Morreli Rising Star Award 2024 – Winner

Zara Taylor from Stafford was awarded the Guido Morelli Rising Star 2024 accolade at the Ice Cream and Artisan Food Show, an award which marks 30 years since the 41-year-old started out selling ice creams as a teenager.

She joined Tony’s Ices, a family-run enterprise established in 1992, and has risen to the role of director, working to acquire new business opportunities and effectively managing the company’s financial aspects.

Ms Taylor said she was thrilled to come out on top as the great and the good from the country’s ice cream world came together in Harrogate in North Yorkshire to celebrate their 80th anniversary.

She said: “I am absolutely delighted to be recognised with this fantastic honour and in many ways it’s a dream come true.

“I started in ice cream as a 13-year-old doing a Saturday job and I’ve worked really hard over the years and now have four vans.

“Everyone wants to be recognised for doing something in life and doing well at something and this is my thing and I really couldn’t be happier.”

“Just being nominated was great and a real achievement so when I won, you can imagine I was absolutely thrilled but, frankly, I didn’t expect to win so when I went to pick up my award I just didn’t know what to say.”

“It was a brilliant event and I’m just so happy to be recognised in this way and now I can’t wait for the season to get underway.”

Makers and sellers of ice cream gathered at the Yorkshire Event Centre to showcase the best of the best with an award ceremony capping the three-day expo, organised by the Ice Cream Alliance, the trade body for the UK’s £1.4 billion per year ice cream industry.

The Ice Cream Alliance president Katy Alston, owner and founder of Pinks Vintage Ice Cream in Bognor Regis, West Sussex, said she was delighted with this year’s event and paid special tribute to Zara Taylor.

She said: “To win the Guido Morrelli Rising Star 2024 award is a fantastic achievement and Zara is a worthy winner.

“This year’s expo was a big one for us as it’s our 80th anniversary and we couldn’t be more delighted as we’ve had so many more visitors this year at the conference centre.

“It shows the ice cream industry is thriving in the UK and is very much the best in the world.

“It’s our biggest award ceremony ever and shows that ice cream is very much at the heart of Britain’s heritage.

“For me the biggest reward is seeing so many happy children tucking into their favourite treat and we’re committed to seeing it continue.”

Mobiler of the Year 2024 Winner: Loraso Ice Cream

Delighted Paolo Loraso says he has realised an ice cream dream by scooping a top accolade at the industry’s prestigious annual awards ceremony.

Paolo, aged 34, owner of Loraso Ice Cream, which specialises in providing ice cream vans, modern and vintage, operates in Leighton Buzzard, Woburn and surrounding villages in Bedfordshire.

And his dedication to the Milton Keynes business paid off handsomely at this year’s Ice Cream and Artisan Food Show by winning the Mobiler of the Year 2024 category as the great and the good from the country’s ice cream world came together in Harrogate, North Yorkshire to celebrate their 80th anniversary with their biggest-ever event.

Makers and sellers of the family favourite treat gathered at the Yorkshire Event Centre to showcase the best of the best with an award ceremony capping the three-day expo, organised by the Ice Cream Alliance, the trade body for the UK’s £1.4bn per year industry.

Having finished third in the 2023 awards, Paolo said reaching the summit is even sweeter before paying tribute to those contestants who provided such stiff competition.

He said: “This is such a ‘wow’ moment for me, a dream come true if you like. I’m competing against such top opposition. I’ve worked in ice cream my entire adult life and even helped my dad out in the trade as a kid.

“I have had to adapt in recent years due to the problems caused by the pandemic. During that time, I even helped out my community by doing some deliveries of basic essentials and even toilet roll.

“During that period, you really had to think on your feet, you own your own business and you have to plot a way to survive.

“But It’s been great to get back to doing what I do best and this is a career highlight for me there is no question about that. It’s really exciting and I couldn’t be happier.”

The Ice Cream Alliance president Katy Alston, owner and founder of Pinks Vintage Ice Cream in Bognor Regis, West Sussex, was delighted with this year’s event and paid special tribute to Paolo.

She said: “He is a worthy winner and you could tell by his reaction that winning meant the world to him. It’s great to see. This year’s expo was a big one for us as it’s our 80th anniversary and we couldn’t be more delighted. We’ve had so many more visitors this year at the conference centre.

“It shows the ice cream industry is thriving in the UK and is very much the best in the world. It’s our biggest award ceremony ever and shows that ice cream is very much at the heart of Britain’s heritage.

“For me the biggest reward is seeing so many happy children tucking into their favourite treat and we’re committed to seeing it continue.”

Harrogate Man

HARROGATE MAN WINS ICE CREAM VAN 2023

Harrogate man, John Taylor from ice cream van business C and M Ices in Harrogate has won one of the most prestigious awards in the ice cream sector – Ice Cream Van 2023.  The award was announced at the National Ice Cream Championships Gala Dinner, the ICA Award Night 2023 at the Crowne Plaza hotel in Harrogate last night.  The competition is run by the Ice Cream Alliance (ICA), the sector’s UK trade association.

Ice Cream Van 2023 (known as Mobiler of the Year in the trade) is sponsored by Ice Cream Direct in Doncaster.

“We are proud to sponsor the 2023 Mobiler of the Year competition, providing us with the opportunity to support and celebrate the Great British tradition of mobiling and the dedicated people within the industry”.

“Winning this award is the biggest honour of my life,” exclaimed John, Harrogate man.  “I am not often lost for words but the moment it was announced I was literally speechless.  As an ice cream van operator, you can’t get a much more prestigious award, and it proves to everyone we put our all into our business.”

C and M Ices was established in 1889 and remains a family business.  John is the 4th generation and has been working in ice cream vans since he left school (over 25 years ago).  John can be found in one of his vans pitched outside the Victoria Shopping Centre in Harrogate most days (April to September), weather permitting.  John and his team also cater for events and weddings.

“Congratulations to John,” added Zelica. “There was very stiff competition among the three finalists – so to win is a very big achievement.”

For more information on C and M Ices visit: www.harrogateicecream.co.uk

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ICA Working Hard to Save Our Sector

‘The Great British Ice Cream Staycation – ice cream smiles, today, tomorrow and always’

We are mobilising our members, the wider industry and other parts of the hospitality sector to promote their products to all those holidaying in the country this summer. Our campaign, The Great British Ice Cream Staycation,  is encouraging businesses of all types and sizes to get involved. A free, downloadable DIY Marketing Toolkit is available now at www.ice-cream.org/webform/great-british-ice-cream-staycation  

“Ice cream parlours and ice cream vans have been hard hit in this pandemic losing a total of £289 million in income in 2020*,” comments ICA CEO Zelica Carr. “And that’s just the tip of the iceberg when you add lost ice cream sales in cafes, restaurants and hotels and the economic impact to businesses along the supply chain – manufacturers, flavour houses, wholesalers and many others.”

The Great British Ice Cream Staycation campaign is all about reminding people what a delicious, fun, happy and affordable treat ice cream is and what iconic childhood memories it generates. Of course, it is also about supporting our members and the ice cream industry to safeguard their survival.

“This campaign is not about dictating to businesses how to market their products,” adds Zelica Carr. “It’s about harnessing everyone’s creative flair and dynamism and providing them with the tools – across digital marketing, PR, influencer marketing, POS – to maximise sales and bounce back from a truly horrid twelve months. We are providing marketing materials, guides and templates free to everyone who wants it – not just to ICA members.”

The ICA surveyed members on the effects of the pandemic on business in 2020*. It revealed that 90 ice cream parlours have closed in the last twelve months and that 800 mobilers have ceased trading over the same period.  However, the governments Furlough Scheme has been a life saver for many businesses with up to 62% of staff furloughed at some point during the pandemic.

Zelica Carr concludes: “The ICA was founded just after the Second World War to promote a fledgling sector during the post-war years. The ice cream industry successfully expanded since then but has faced its biggest threat since the war from the pandemic. We felt the ICA had to play a major role in helping our sector to recover and flourish again.”

To download the FREE Great British Ice Cream Staycation DIY Marketing Toolkit or to find out how your hospitality, tourism business or trade association can get involved, visit www.ice-cream.org/webform/great-british-ice-cream-staycation

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